Effective Date: 09/22/26

This Privacy Policy explains how Freeman Chiropractic (“Freeman Chiropractic,” “we,” “us,” or “our”) collects, uses, and protects information when you visit our website, contact our practice, use our online scheduling services, or opt in to receive text messages from us.

Registered Brand Name: Freeman Chiropractic

Depending on how you interact with us, we may collect the following information:

• Contact information: Your name, phone number, email address, mailing address, and other contact details you voluntarily provide.
   
• Appointment information: Information you provide when requesting, scheduling, confirming, or managing an appointment.
   
• Website information: Information about how you use our website, including pages viewed, browser type, device information, IP address, general location information, and similar technical information.
   
• Communications: Information you provide when you contact us by phone, email, website forms, text message, or other communication methods.
   
• SMS information: Your mobile phone number, SMS opt-in status, consent records, and information related to your text-message communications with Freeman Chiropractic.
   

Please do not submit detailed medical or other sensitive health information through general website forms, unless specifically requested through a secure method.

We may use information we collect to:

• Respond to questions and requests.
   
• Schedule, confirm, and manage appointments.
   
• Send appointment reminders and service-related communications.
   
• Communicate with you about your relationship with Freeman Chiropractic.
   
• Provide customer support.
   
• Process and respond to SMS communications when you have opted in.
   
• Improve our website, services, and user experience.
   
• Maintain website security and prevent misuse.
   
• Comply with applicable legal and regulatory requirements.
   

We do not use your information for purposes unrelated to the purposes described in this Privacy Policy unless permitted or required by law.

If you choose to receive text messages from Freeman Chiropractic, we collect and use your mobile phone number and SMS opt-in information to provide the text-message communications you requested.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Your mobile information and SMS opt-in consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

We may use service providers that assist us with website hosting, scheduling, communications, SMS delivery, analytics, or other business functions. These providers may process information on our behalf only as necessary to provide the services we use.

You may opt out of SMS communications at any time by replying STOP to a message from Freeman Chiropractic.

For assistance, reply HELP to a message from Freeman Chiropractic or contact us using the information below.

Message and data rates may apply. Message frequency may vary.

Our website may use cookies and similar technologies to understand how visitors use our website, maintain website functionality, improve performance, and analyze website traffic.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

We may share information with trusted service providers that help us operate our website and practice, such as scheduling, hosting, communications, security, and analytics providers.

We do not sell your personal information.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

We may also disclose information when reasonably necessary to comply with applicable law, legal process, regulatory requirements, protect our rights, or prevent fraud or misuse.

Information that constitutes protected health information (“PHI”) under HIPAA and that is collected or maintained in connection with your healthcare services is handled according to our separate Notice of Privacy Practices.

This website Privacy Policy does not replace or modify our Notice of Privacy Practices.

Depending on applicable law, you may have rights regarding information we maintain about you, including the ability to request access to, correction of, or deletion of certain website information.

To make a privacy-related request, contact us using the information below.

Our website is intended for adults and individuals seeking healthcare services for themselves or their families. We do not knowingly collect personal information from children through the website except as permitted by applicable law and in connection with healthcare services.

We may update this Privacy Policy from time to time. When we make changes, we will post the updated version on this page and update the effective date.

This page is our Privacy Policy and describes how Freeman Chiropractic handles information collected through this website and our communications, including SMS messaging.

If you have questions about this Privacy Policy or our privacy practices, please contact:

Freeman Chiropractic
Address: 493 Whitney Avenue, New Haven, CT 06511
Phone: 203-777-7911
Email: office@freemanchiro.com

Effective Date: 09/22/2026